Resmed airsense 10 elite data not uploaded

Hi all. I’m new to the forum. I’ve had my cpap for 3 months and am located in the uk. I’m currently in Italy and last nights update has not arrived in myair. I’m concerned that I may have upset the configuration for data transfer by accessing the sd card using the rescan software. I took a look at the detailed data, which was interesting, then closed it down making sure that I didn’t save any changes to the card. The data was uploaded the next day as usual. Could I have upset the system? I notice on the posts that I have looked at so far that there is mention of locking the card before putting it into the PC. I didn’t do that. But I only downloaded the data so thought it would be ok. Would this stop the data uploads? Thanks in advance.

I don't use MyAir, but instead use SleepyHead to monitor my detailed CPAP results. My understanding is that MyAir depends on the machine being able to connect to a local and compatible WiFi network to transmit the data to MyAir. Is it possible that the WiFi service that you normally get in the UK is not there in Italy? The wireless signal strength indication should be green, not gray, and not showing the No Wireless symbol.

Also, make sure the machine is not set in Airplane mode. Airplane mode disables the wireless data transfer.

Thanks Sierra. I’ll take a look at the sleepyhead software. I’ve not heard of it before. I have all bars signal strength so that should be ok. I’ve been in Italy just over a week so perhaps the sim has reached a data transfer limit. Home tomorrow.

Thanks Sierra.

The data uploaded today. I managed a score of 100 but ahi was 5.6 which is a surprise. I definitely slept well though. The detailed data that I looked at last time showed that most of the time I'm at ahi of about 1, but it ramps up and then steps back down to the low value. I think I must turn onto my back or have done something strange with the mask... The step back down was at the time when I popped to the loo. I remember drool being involved when I took the mask off. Have others seen this ramp waveform on the ahi?

Thanks.

Thanks again for the help. I'll try the software this evening. I'm not sure I follow the difference between fixed pressure and variable. My machine ramps up the pressure and seems to lower it if I wake up to go to the loo etc.

Had another good night last night though hoorah!

Regards.

Sean