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How long did your CPAP/APAP last? Did you ever use the warranty?

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SirRobin +0 points · almost 2 years ago Original Poster

Hi,

I was wondering how long CPAP/APAP machines last. Here in Canada, I realized sleep clinics let you purchase extended warranty to 5yrs while all the online stores in Canada I have checked out don't offer extended warranty beyond the manufacturer warranty.

My insurance covers a machine only every 5 years and the Resmed APAPs come with 3yrs warranty. I want to be on the safe side.

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Sierra +1 point · almost 2 years ago Sleep Patron

SecondWindcpap.com is a US company that sells both new and used CPAP machines. I would think they would have some pretty good practical experience in how long CPAP machines actually lost. This is how they answer the question in a FAQ section of their website:

Second Wind CPAP

"How long will my CPAP last?

The average life expectancy of a CPAP or BIPAP machine is approximately 20,000 hours, or about seven to eight years full time use. That said, many times, if properly cared for, these devices will last much longer. Many properly maintained machines will last upwards of 50,000 hours."

For personal experience my wife's machine is about 3 1/2 years old. It is a S9 ResMed and currently has 12,014 hours on it. It is working fine, and I have no reason to believe at this point that it will not last at least 20,000 hours. Neither of us has insurance so we will just replace it when it needs to be. Many years ago I came to the conclusion that it does not make sense to buy extended warranty, so I never buy it on anything. I feel I am way ahead of the game and if something does fail early, but off warranty, I am self insured. i.e. I eat the cost.

Also keep in mind that some parts are replaceable on a CPAP so there may also be the option of repairing it at a modest cost. Perhaps your insurance company covers replacement masks and parts?

Hope that helps some,

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SirRobin +0 points · almost 2 years ago Original Poster

Thank you very much. I guess the additional warranties are only ways to play with customers' fears and insurance coverage.

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Sierra +0 points · almost 2 years ago Sleep Patron

I forgot to add in my original response that I have used the ResMed warranty. I bought a 12 V DC to 24 V DC power adapter for my wife's S9 CPAP so we could run it from the 12 volt system in our RV. It worked fine for about 4 nights and then started going off and on during the night. I called CPAPOutlet.ca where I bought it and they immediately sent me out a replacement, along with a prepaid shipping label to return the defective one. I suspect the problem was a bad connection in the molded plug -- a manufacturing defect. Warranty is useful for those infant mortality type of failures.

And since you originally asked, I was looking at some ResMed information and I see that they claim the design life of their CPAP machines is 5 years. The warranty however is 3 years as you know.

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SirRobin +0 points · almost 2 years ago Original Poster

Thank you! Which online stores can you recommend? You mentioned CPAPoutlet; however since it is an outlet is there a risk to run into refurbished machines?

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Sierra +1 point · almost 2 years ago Sleep Patron

I did a quick look for the For Her machine including the heated Climate Line hose. I recall you are buying your mask locally. Here is what I got:

PapSmart $699

CPAPOutlet $825

MonsterCPAP $825

CPAPMachines $910

Without the Heated Climate Line Hose in package there are:

SleepYeti $880 less 10% on first order - $828 with heated hose after discount

CPAPMachinesCanada $895

Notes:

  • I have bought from CPAPOutlet, CPAPMachines, SleepYeti, and CPAPMachinesCanada. All of them seem OK.
  • The Papsmart price does not appear to include shipping. They have another option for $749 which appears to include your choice of two masks. The site seems kind of dodgy though. No physical address.
  • I would recommend calling each one to ensure the have the machine in stock, and that it is new, and where in Canada it will be shipped from
  • Also check that you will get all of the following in the package: APAP, power supply, travel case, Slimline Hose, ClimateLine Hose.
  • Verify method of shipping. If Canada Post you may want to pay extra to use a courier...

Hope that helps some

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SirRobin +0 points · almost 2 years ago Original Poster

Thank you!

Normally, the packages only come with one type of hose, correct? Either slimline or heated?

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Sierra +0 points · almost 2 years ago Sleep Patron

Both my wife's machine and my machine came with both the SlimLine and ClimateLine hoses. I believe the machine comes from the factory in a prepacked box which includes the machine, power supply, travel case, and the SlimLine Hose. The ClimateLine is an optional extra, which the dealer may include if it is part of the package they offer. So about the only way you would not get the SlimLine hose would be if the dealer opened the box and took it out. I suspect most don't, but best to ask them for the detailed list of what is included. Same with the SD card. It comes included from the factory, but some dealers do take it out, but I suspect that is mainly sleep clinics that are trying to force you to come back to them for the data.

We have used the SlimLine hose a few nights when we are traveling with our RV and not on AC power, but it really is mainly just a back up in case the ClimateLine hose fails.

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SleepyMommy703 +0 points · almost 2 years ago Sleep Commentator

I have not had the best of luck with machines. My very first machine a Resmed R9 (something along those lines) was a dud. I was struggling really hard with it to find that it was giving pressures far above and beyond what I needed. They took it back and gave me another. I used that one for about 9-10 months (not often in the last month) and gave up because of chronic sinus infections. About 18 months later I decided to start using it again and after 2 weeks it stopped working. Would give sudden extreme bursts of high pressure to the point I couldn't breath when it happened. Took it back to the office I got it from and they said it wasn't worth sending out to fix because it would take weeks and no guarantees so they replaced it. Insurance covered the new one and I didn't do anything with the old one.

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SirRobin +0 points · almost 2 years ago Original Poster

Sorry to hear that!

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Sierra +0 points · almost 2 years ago Sleep Patron

Not sure where you are at with your machine purchase, but I see that Sleep Yeti has a Black Friday sale (Nov 23-26) of 15% off the complete order. That would make the AirSense 10 AutoSet with a ClimateLine hose about $782. They are in Calgary so Canada Post shipping from there would be less likely to be affected by the strike.

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