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Research Surveys Temporarily Down

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RebeccaR +0 points · 5 months ago Original Poster Support Team

Hello MyApnea Community!

The MyApnea surveys are temporarily unavailable due to some technical updates we are conducting. If you visited the surveys in the last few days and could not complete them, please check-in again soon! We will notify you when they are up and running again. To everyone who has already completed the core surveys – thank you. Your contribution helps researchers better understand how sleep apnea and other sleep issues impact people’s daily lives, and that can contribute to better patient care in the future.

We’ll keep you updated as to when the surveys will be live and available again.

Thanks!

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RebeccaR +0 points · 5 months ago Original Poster Support Team

The surveys are live again!

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remomueller +0 points · 5 months ago Support Team

Hi all,

Thanks for you patience with this issue. During the weekend of Oct 27th and Oct 28th, one of our application servers acted up causing an issue with survey data that were entered during that time frame. We took the surveys offline since then and have fixed the underlying issue.

We reviewed a large number of surveys to identify a few affected by the issue, and reached out to the participants.

However, if you did fill out surveys between October 27th and October 30th, please review your responses to assure that they are correct, and let us know if they are not. You can reach us at support@myapnea.org, or reply to this thread with any issues.

Thanks,

Remo

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SociableHarlequinWombat4494 +0 points · 5 months ago

I wasn't allowed to

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remomueller +0 points · 5 months ago Support Team

Hello SociableHarlequinWombat4494, can you elaborate? Are you having trouble consenting, or taking the surveys? If so, can you provide the error message you received? Also, you can reach out to us at support@myapnea.org if you prefer as well. Thanks

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