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Resmed Data Transfer Problems

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JerryK +0 points · 3 months ago Original Poster

I primarily use a Resmed 10 AirSense and while traveling I use Resmed's Air Mini. The Resmed 10 transfers the daily "Dashboard" date to my physician. However the Air Mini does not transfer my data to my physician even though a call to Resmed stated that the Air Mini did transfer data. I am currently using the Air Mini for an extended period of time due to having to sleep in a recliner while undergoing some therapy to my back. Being as my physician is not receiving the data he thinks that I have discontinued using a CPAP. I feel that Resmed is seriously deficient in this regard as the two "apps" should talk to each other. Does anyone know how to remedy this issue or should I be looking at a company other than Resmed for my new CPAP device provider?

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Sierra +0 points · 3 months ago Sleep Patron

I am afraid I have no experience with the AirMini. My understanding is that it captures very little data to display or transfer. It also forces you to use a mask specific to the Mini. While I have a Z1 Auto machine to use when traveling my choice is to take my AirSense 10 AutoSet with me. I find it quite portable and I suffer no interruption my my data collection which I look at with SleepyHead (OSCAR now).

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Sksharp +0 points · 3 months ago

My Resmed Air Sence 10 hasn't transmitted data to MyAir since 3/10/21. I checked the SD card and it is up to date. The unit has been in the same place for over a year. I also have an Air Mini and it transmits data just fine. Has anyone else had this problem?

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Sierra +0 points · 3 months ago Sleep Patron

I don't use MyAir but I have heard of issues when the machine is bought out of the country and then used where the cell data service is not the same. If you go deep into the settings, there is a place where the cell service provider is displayed. You may want to contact your provider of the machine for advice on how it should be set.

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