Sksharp

My Resmed Air Sence 10 hasn't transmitted data to MyAir since 3/10/21. I checked the SD card and it is up to date. The unit has been in the same place for over a year. I also have an Air Mini and it transmits data just fine. Has anyone else had this problem?

I’ve had my CPAP only a few weeks when I was sent to Thailand for business. I live in Phoenix Arizona. In Thailand I’m 14 hours ahead of the time zone the machine was set up in. I’ve been in Thailand for three nights and will be here for another week. My problem is my CPAP registers only 3:32 hours of sleep each night. I know I’m getting more. I’ve looked for a forum for ResMed users but I don’t think one exists. Their customer service sucks so far. The machine seems to work. It’s delivering pressure when I turn it on. It’s still running when my alarm goes off in the morning. I’m not waking up in the middle of the night gasping for air. I think it may be related to the 14 time zone change. I can’t see a setting for date or time in the options menu. Does anybody have advise? Also, it can’t upload my sleep data to the website. But I’m saving it to an SD card so that isn’t really a problem

Correctly registering the correct sleep time.