Forum · ResMed myAir use?

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[-] wiredgeorge +0 points · 4 months ago Sleep Commentator

Last couple weeks, the myAir report has been very very late coming most days. It is often the evening before I can access it. Today, didn't get one yet at all from last night. The myAir info is transmitted automatically by the ResMed Airsense and AirCurve 10 machines over cell links. In the past, it took less for an hour but as of late, like I said, performance has been very slow. Anyone else see this as of late? My cell reception is 2 bars, like always and the weather isn't bad.

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[-] Baba +0 points · 4 months ago

wiredgeorge-Usually by noon.

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[-] wiscman +0 points · 4 months ago

My unit has 5 bars...and still it may be ours. My wife has the same machine on the other side of the bed. Hers is posted [sometimes] hours before mine. I did raise the issue with ResMed, and it seems to have improved.

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[-] wiredgeorge +0 points · 4 months ago Sleep Commentator

ResMed doesn't seem to have a hotline for questions/support on their myAir site. It doesn't cause any real problems but I am kind of compulsive with checking on this sort of thing. I can almost guess the exact number I will get mainly based on how many hours I sleep. I am usually in the mid-80s/low-90s as I sleep 4.5 to 6 hours per night but have excellent scores in all other categories. Thanks!

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[-] DecisiveGreenCrow3853 +0 points · 4 months ago

ResMed is workng but I do not get status on line for the last three days. It does say it is connected.

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[-] DecisiveGreenCrow3853 +0 points · 4 months ago

After three days my air is back up - we will see

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