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Unable to create a new profile in Oscar after installing Windows 10

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ittiandro +0 points · almost 3 years ago Original Poster

Hi

I have been using Oscar on Windows 7. Now I switched to Windows 10. I have installed Oscar again on Windows 10 but I can't see how to create my profile to import the data from the SD card as I have always done. AS I click on Oscar to launch it, I no longer get the usual interface asking me to import the data ( from the SD) or telling me to create a new profile. Instead, I get message saying

QUOTE unable to write to Oscar Data Directory c:/users/my name/Documents/. Error code 5. Access is denied. Oscar must exit.. UNQUOTE To begin with, I never asked to write the data to that folder . That messages pops up automatically. Before this message, I also got another prompt giving me a YES or No option which was not clear. I never got it again after that.

What should I do to create a profile to import the data?

Thanks

Franco

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Sierra +0 points · almost 3 years ago Sleep Patron

Not really experienced with switching operating systems. Did you manage to save all your old OSCAR data from Windows 7? Can you install OSCAR on Windows 10. If you can get that far, you may want to try Data, Rebuild CPAP Data.

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ittiandro +0 points · almost 3 years ago Original Poster

Thanks this is exactly the point : I am unable to install Oscar on Windows 10 ! As mentioned, I can't even get to creating my ( new ) profile for importing the data. All I get is the error message I mentioned above.

Yes, I do have all the previous data from the SD card, but they are of no use to me . What I really want is to be able to see the new data every day, which I cannot do because Oscar won't install properly. I tried Sleepyhead, It goes in, but the graphs and data summary are no longer there. Only the overall score. . They were there until recently.

Thanks for whatever insight you can provide

Franco

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Sierra +0 points · almost 3 years ago Sleep Patron

If you believe you have all the data on your SD card, and you can install SleepyHead then why not just set up yourself as a new profile in SleepyHead, and then import the data from the SD card?

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