RMorgan

Thankyou. I'll call the company. You could be correct. Grrr!!!

Thankyou so much for all the info ! Under my "DATALOG" file, it says no data. The folder is there with the date, but the datalog is empty. Yes I do get the message on the machine screen saying it is preparing the card. It is not the autoset model, it is just the RedMed Airsense 10. The comport below the SD card slot is for an oximeter . I will call the provider and ask if they have somehow disabled data collection on the SD card. I am puzzled over this. I am quite proficient with databases and such , as I am a DNA scientist by trade. Go figure.

It is the Airsense10 . Brand new. The provider did not include the Airsense SD card, so I bought my own different brand, as I live a distance from the provider. It is a Sandisk SDHC card. I wonder if they have to activate data services to the SD port some sorta way? But I am getting basic daily data on Sleepyhead, just no informative graphs, etc. I am getting cellular basic data to the MyAir app on my phone just fine.

Thankyou...I read the pages you refer to, as well as the manual. I have done everything it says.

I put the new and unlocked card in yesterday, and it collected basic data overnight..but not any detailed data.

Hello, I am a new sleepyhead user. I can get daily basic data, but not the graphs. I have a Resmed 10 system. I put in a brand new 32GB sandisk SDHC card. I could see the flash on the ResMed screen about formatting the disc. I also made sure to lock the card before inserting into my laptop. Under DATALOG, I see the correct date, but there is no data under the date. Any Ideas, am I missing something ?????