I had the same problem with my first machine (had for 5 years). The person who originally set me up with the machine was really quick to push me out of her office. This time the person who set me up with a new machine and mask suggested to cut a template of the mask and use it to cut out on an old t-shirt. She said if you put it in between the mask and your face it would help a lot. (of course with the inside hole cut out, lol). I have had many problems with the oils on my face and then mask causing clogged pores. The t-shirt thing seems to work. Just a thought
