PCman

Hello All..

Sorry I'm sure this has been asked a million time before, but I'm brand new at this.. Help

I just got my ResMed Airsense 10 and a couple of pillow masks came with it.

So I have a Beard. Not a Big bushy beard , but a trimmed well kept beard. I also am tall 6.1ft and thin build so have a this face. So I am not getting a seal and the Device says Failed Mask Test.

The mask's I was given are pillow masks , I guess full face masks they cover my mouth and press against my nose, and I totally dislike the following.

1. I can't breath through my nose well, just the way they press against my nose.
2. As noted they do not seal well.
3. I'm a Side Sleeper and these masks have the tubes running down the said of my face, and it blocks the air flow if I lay sideways.
4. I have a deviated septum so I typically wear "Nasal Dialators" in my nose to hold open my airways. but the CPAP seems to force open my nose airway (A Good thing). But I'd like the option to still wear them if possible. And the pillow mask doesn't allow this.
5. I have a hundred more complaints but it's all new to me so I realize I'll need to adjust to having this thing on my face all night, I dislike the feeling.

Can anyone help me please..

I'm totally new to this.. I do have an appointment with the vendor, but I'm not impressed they care that much.

Thanks in advance..