Sleepea

I think I might have found a clue as to why the machine is shutting off.

Last night, I awoke after a few hours of sleep. The machine was off, the CPAP's display was lit with a message on the screen. The message said something about the hose being blocked. I don't keep my phone near the bed, so I did not take a picture. I was so tired I just wanted to get back to sleep. I inspected the hose looking for a kink or to see if the hose was bent but couldn't see any obvious reasons for a blockage. During this time the CPAP's screen saver turned off the display. When I tried to "wake up" the screen it cleared the error. I don't remember the wording of the error but at least I have a clue as to why this keeps happening.

The reason why I never noticed the error before is how the machine handles errors. The error appears, after a while the screen saver turns off the display. In the morning when you wake up if you press the stop button or want to look at the report you press a button to wake the display. This activates the display while clearing the error. When the screen turns back on the error is gone. A person would never see the error after the screen saver kicks in. (I hope I explained that) I was lucky to wake up and see the error before the screen saver turned off the screen.

I did a search and I see others have this issue as well. (links below) Some people have suggested it isn't a kink in the hose or a blockage in the hose but the vents near the mask are obstructed. This could be my issue. I clean the vents with a toothbrush each morning, I know they are clean. What I think might be happening, I have always slept with one hand on my nose or forehead. I don't notice I am doing it, I just rest with my head in my hand. I could be unknowingly covering the vent holes with my hand causing an obstruction and the machine shuts off. This may or may not be the issue, but it makes sense. At least I have a direction to look and something to test.

This error was mentioned on the forums before: https://myapnea.org/forum/hose-blockage

Others have had the problem: https://www.google.com/search?q=resmed+hose+blocked

At least I have something to go on.

Machine shut off during the night again. I called the supplier and they do not have an answer. They said I could bring the machine in for them to look at but I don't know what they are going to tell me.

I have an issue with leaks as well, and the mask is tight on my face. The problem is it isn't nightly, so I can't narrow the problem down.

When I called the sleep center because of my problem of my machine turning off the tech said they had problems with Resmed when the auto on/off was turned on.

My first machine was an F&P, the thing I liked about it was it had a clock and an alarm in it. I don't understand why all CPAP machines don't have a clock display. It has a clock in it, it has a display, it sits on the night stand. It takes up an outlet. Having a clock on the display would eliminate nightstand clutter.

My machine turned off again last night, this morning the info screen said it was only on for 2.5 hours. I called the sleep officer, to see if they could offer any insight, and they really didn't have an answer. They told me to keep the auto start function turned off. The mask could be loose, but I did run a mask test earlier in the day when I replaced the cushions.
I used Sleepy head to look at the logs, there were two on/offs. The first being when I turned it on when I went to bed, it shut off, and then back on just before I awoke. Then back off when I turned it off. No indication of major leaks. I can't believe I slept four hours with the mask on my face without the machine turning back on and without me noticing.

This mask seems to not fit correctly as it is, I was thinking it was because my hair had gotten so long and so bushy because I couldn't get a hair cut. I ordered a different mask and it should arrive soon.

I don't know if this would trigger it or not, do you lay your mask near any fan or humidifier where air could be forced into the tubing? That would start the machine but it should shut off when it realizes there is no resistance to the pressure.

I had the opposite problem, I have auto on/off during the night my machine would turn off.

My original Fisher-Paktel you had to bring the stick in so they could down the data.

When I picked up my Resmed the tech told me it didn't come with an SD card, I was sure it was supposed to. He said it connects to the internet via the cell tower. I mentioned that I have poor service were I live, and ask what happens if it doesn't connect. He said to bring the whole machine in.
I put my own SD card in it and use it with SleepyHead.

Everything changed a few years ago, at one time I thought the people at the medical supply company were terrific, the company and the people were great. Outstanding customer service.
A few years ago there were hospital mergers, buy outs, changes in the service providers. Service went down the tubes, it was horrid, awful in every sense of the word. It would take over a month to get cushions or any supplies. I found out that some original people that I liked were part of a new company, different from the horrid service I received. I have a better understand as to what happened, I am not sure of the truth. The main people are still the same but the company is different. They don't provide the service they once did. I still have no idea why one of the techs (not the manager) told me I don't get an SD card.

I don't think SleepyHead or Oscar should replace a medical professional.

My Fisher-Paykel masks would stretch out, washing them in the sink with dish soap and letting them air dry helped.

My newest mask seems to be very loose on the over the head strap. I can't tell if it is my lack of a hair cut or something else or that the strap is too long from the factory.

I hope it helps, good luck.

Machine: Air Sense 10 Auto

I have been using CPAP therapy for many years, last year I replaced my old machine with an Air Sense 10. Shorty after I had the new machine I woke up one morning and the machine was off. I am positive I turned the machine on before I went to bed. There was not a power failure, but I did not have an answer as to why the machine was off when I woke up. I decided the cat might have climbed on the night stand or I somehow hit the button in the night. After this incident I decided to use the auto start feature, if the machine somehow turned off it would start up automatically.
Recently there have been several times where I have a low number of sleep hours. I check the logs in Sleepy Head and see I have unexplained periods where the machine is off. I don't recall getting up in the night, there are no events before or after these machine off periods. The times the machine is off can be 20 minutes to an hour and a half. I can not figure out why the machine would shut off.

I would think that if the mask became loose from my face the noise and/or sensation of the air rushing out would wake me.
Has anyone else had periods of time where the machine shuts off?